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    Privacy and cookie policy


    1 - What kind of data does CDandLP collect?
    To run its platform properly, CDandLP needs to collect some data:
     1. Identification data: first and last name, postal & email address, telephone number.
     2. Invoicing and/or payment data: sellers’ bank data.
     3. Technical data: username, IP address, browser, visits,
     4.Customer historical data: order listings, messaging with customers, claims management...
    All this information is required to process orders, pay sellers and affiliates. We understand that you may not agree to provide this data but it could be a reason for us not to process your order (if you are a buyer) or to accept your submission (if you want to become a seller).
    Bank data are not processed nor stored by CDandLP. Our bank directly processes them with an online payment secured system. To learn more about it: https://www.creditmutuel.fr/cmag/fr/banques/professionnels/quotidien/optimiser-vos-encaissements/e-commerce-avantages.html.
    2 - How does CDandLP use personal data?
    The information provided by our customers helps them create and log into their user accounts, place orders and contact us. It ensures them an optimal browsing experience on the website.
    This information is processed for contractual purposes, because of our marketplace activity. We need this data to carry out a contract in which you act as a party.
    Our business can sometimes include the necessity for us to use the data provided by our users in order to operate and develop our commercial business (newsletters and feedback forms). It concerns our current and /or potential customers, users of the website.
    3 - Does CDandLP share the information provided?
    CDandLP does not share any information gathered through its website. Should its policy change; CDandLP would inform all its users to request their consent.

    You probably noticed that the website does not display any commercial ads. During your browsing, you are never disturbed by external solicitations. And you will never see the record that you’ve been looking for on CDandLP.com popping on other websites.
    The only external company that uses your data for data analyzing is Google Analytics. To learn more about it: https://support.google.com/analytics/answer/6004245?hl=en
    We may have to release account and other personal information when we believe release is appropriate to comply with the law; enforce our general terms of use and other agreements; or protect the rights, property, or safety of CDandLP.com, our users, or others.
    4 - How secure is my information?
    Security is our main preoccupation. We are equipped with different programs that protect our users’ personal data.
    For an optimal security of your personal data outside of our control, your devices must be protected by antivirus systems and your Internet access must comply with a secure transmission of your data processed via its network.
    Despite all precautions we take on a daily basis, we cannot guarantee you against a data violation of your personal data.
    By using the Internet, you agree with the resulting implications and CD AND LP MUSIC WEB SERVICE will not be held responsible for any data violation that would not result from its negligence.
    5 - How long is my personal information stored?
    The data collected is stored depending on the purpose it is collected and for a period of time going from your session time to an unlimited period of time, as long as your account is active. The information can help us trace our communication in case of a claim and we need it to comply with legal obligations, accountancy and taxation.
    6 - What information can I access and what are my rights?
    You are entitled to withdraw your consent at any time by updating the settings of your account on CDandLP.com. For example you can choose to unsubscribe to our newsletter from your account.
    You can update your data through your account, so that the incorrect or incomplete information can be modified without delay.
    You are entitled to delete or erase your personal information under condition of our legal storing obligations.
    You are entitled to request a copy of your personal information, to request the portability of the personal data you have provided us. This information will be forwarded to you in a format that we can provide.
    All these requests can be sent to us via your account or by email message to rgpd@cdandlp.com or by postal mail to the following address: RGPD, CDandLP, 20 Allée Henry Purcell, 42000 Saint Etienne, France.
    For all your requests, we may ask an ID document. The requests will be processed within statutory time limits.
    7 - Cookies policy on CDandLP
    Cookies are unique identifiers that are transferred to your devices (computers, tablets, mobile phones) to enable us to identify you via your browser.

    The cookies that are stored do not recognize you as an individual but trace the device that you are currently using. Cookies do not store any sensitive personal information but simply track your browsing for your device to be recognized once again later.

    Most cookies can improve your browsing experience on a website.
    8 - What cookies do we use on our website?
    Cookies can be of different nature and used for different purposes.
    You may deactivate the collection of information but your browsing on our website will no longer be optimum. Blocking cookies might prevent some pages from displaying correctly and it is possible that our website malfunctions.

     Cookie namePurposeLifetime
    NecessaryCFIDSession Management12 hours or until the user logs out
    CFTOKENSession Management12 hours or until the user logs out
    PHPSESSIDSession Managementsession time
    IDSESSIONUSERSession Management13 months
    COOKIEINFORMATIONInformation to the visitor about the presence of cookies13 months
    FunctionalREAD_LAST_ASKDate of the last connexion to ask.cdandlp.com13 months
    READ_LAST_POSTDate of the last connexion to cdandlp's blog13 months
    LANGUEBrowsing language set up by the user13 months
    LNGNAVIGBrowser's language13 months
    MONNAIECurrency set up by the user13 months
    CUSTOMER_ACCOUNTThe user logged in the past12 hours or until the user logs out
    MYACCOUNT_N_IDENTUsername logged in12 hours or until the user logs out
    TCIDENTUsername logged in12 hours or until the user logs out
    crisp-client*CDandLP's chat sessionsession time
    Analytical_gaSession Analysis by Google analitycs13 months
    _gatSession Analysis by Google analitycssession time
    _gidSession Analysis by Google analitycssession time
    AFFILIEOrigin of the user from an affiliate site31 days

    Necessary :
    - CFID : Session Management (12 hours or until the user logs out)
    - CFTOKEN : Session Management (12 hours or until the user logs out)
    - PHPSESSID : Session Management (session time)
    - IDSESSIONUSER : Session Management (13 months)
    - COOKIEINFORMATION : Information to the visitor about the presence of cookies (13 months)

    Functional :
    - READ_LAST_ASK : Date of the last connexion to ask.cdandlp.com (13 months)
    - READ_LAST_POST : Date of the last connexion to cdandlp's blog (13 months)
    - LANGUE : Browsing language set up by the user (13 months)
    - LNGNAVIG : Browser's language (13 months)
    - MONNAIE : Currency set up by the user (13 months)
    - CUSTOMER_ACCOUNT : The user logged in the past (12 hours or until the user logs out)
    - MYACCOUNT_N_IDENT : Username logged in (12 hours or until the user logs out)
    - TCIDENT : Username logged in (12 hours or until the user logs out)
    - crisp-client* : CDandLP's chat session (session time)

    Analytical :
    - _ga : Session Analysis by Google analitycs (13 months)
    - _gat : Session Analysis by Google analitycs (session time)
    - _gid : Session Analysis by Google analitycs (session time)
    - AFFILIE : Origin of the user from an affiliate site (31 days)





    Please find hereafter the way to deactivate your cookies depending on your browser.
    Internet Explorer:
    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
    Safari:
    https://support.apple.com/en-gb/HT201265
    Chrome:
    https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
    Firefox:
    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
    Android Browser:
    https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DAndroid&hl=en
    Opera:
    https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/

    Social networks:
    We use specific technologies to communicate with social networks while you browse our website. Sellers can share via Facebook whereas buyers cannot.
    You can modify your settings via FaceBook, Twitter and Youtube.
    See more about Facebook widgets, https://www.facebook.com/help/443483272359009/
    Twitter widgets https://dev.twitter.com/web/overview/privacy
    Youtube: https://support.google.com/youtube/answer/157177?co=GENIE.Platform%3DDesktop&hl=en

    Similarly, we offer a chat that uses cookies. See more here: https://crisp.chat/en/privacy/
    9 - Modification of our policy
    Our privacy notice may change to comply with new laws and technical requirements that could come into being over the course of time.
    We will inform our users through our website about every modification that would affect our privacy notice. We might have to request your consent if the law imposes it on us.